Your Privacy Is Our Commitment

1 Introduction

tkabt ("we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy applies to all users of tkabt's services and is a formal declaration of our commitment to protecting the privacy of your personal information.

By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

tkabt consistently respects the digital security regulations in force in Bangladesh and the rights of its users. Keeping your information secure is one of our primary responsibilities.

2 Scope of This Policy

This Privacy Policy applies to all of the following:

• Any person using the tkabt website or mobile application.
• Registered members who access their account through the tkabt Login page.
• Those who contact us by email or live chat.
• Those who participate in any of our promotional or gaming services.

3 What Information We Collect

tkabt may collect the following types of information about you at various stages:

• Identity Information: Your name, date of birth, national ID number or passport number (for identity verification purposes).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: bKash, Nagad, Rocket, Upay, or bank account details (solely for processing transactions).
• Account Information: Username, password (in encrypted form), account preferences.
• Technical Information: IP address, browser type, device information, cookies, and log data.
• Gaming Information: Betting history, win/loss records, bonus usage history.

4 How We Collect Information

We collect information through the following methods:

• Directly Provided Information: Information you provide during registration, login, and identity verification.
• Automated Collection: Through cookies, web beacons, and similar technologies.
• Third-Party Sources: Relevant information from payment providers or identity verification services.
• Customer Service Interactions: Information provided during live chat or email communication.

5 How We Use Your Information

tkabt uses collected information only for the purposes listed below:

• To create, maintain, and manage your account.
• To process financial transactions, including deposits and withdrawals.
• For identity verification and age confirmation (only persons aged 21+ may become members).
• To personalise your gaming experience.
• To accurately deliver applicable bonuses and rewards.
• To ensure platform security and prevent fraud.
• To provide customer service support.
• To send relevant promotional communications (with your consent).
• To resolve technical issues and improve the quality of the platform.

6 Marketing Communications

tkabt may contact you by email or app notification about relevant offers, bonuses, and updates. Such communications are always optional and you may opt out at any time.

To opt out, notify our support team or send a request by email. We will action your request as quickly as possible.

9 When Information Is Shared

tkabt does not sell or rent your personal information to any third party. However, limited information may be shared in the specific circumstances below:

• Payment Providers: The minimum information required to process bKash, Nagad, Rocket, Upay, or bank transfers.
• Identity Verification Services: Necessary information may be provided to third-party verification services to confirm age and identity.
• Technology Service Providers: Limited information with contracted partners for server hosting, data analytics, or cybersecurity services.
• Legal Obligations: Where disclosure of information is required under a legal process or government directive.
• Fraud Prevention: Necessary information with relevant agencies to prevent fraudulent activity.

In each case, we ensure that the third party has put adequate data protection measures in place and is using the information solely for the specified purpose.

10 International Data Transfers

Some of tkabt's service partners may be located in different countries, which means your information may cross international borders. For such transfers, we ensure that adequate data protection standards are maintained and that no unauthorised party can access your information.

11 Use of Cookies

tkabt uses cookies and similar technologies to keep the website functioning properly. Cookies are small text files stored on your device that help improve your browsing experience.

We use the following types of cookies:

• Essential Cookies: Essential for operating the core functions of the platform — login sessions, security verification, etc. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect anonymous statistical data to understand how users use the site.
• Marketing Cookies: For displaying relevant advertisements and offers (with your consent).

You can control or delete cookies from your browser settings, but this may affect some platform functions.

12 Data Rights

As a tkabt user, you have the following rights regarding your own information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to request that your information be used in a limited way for specific purposes.
• Right to Data Portability: The right to receive a copy of your information where applicable.
• Right to Object: The right to object to marketing communications or profiling.

To exercise these rights, please contact our support team.

13 Updating & Deleting Account Information

You may update your account information at any time. To request account closure or deletion of personal information, contact our support team directly.

Please note that in some cases, legal or regulatory requirements may make it mandatory to retain certain information for a defined period, even after your account is closed.

14 Age Verification Policy

tkabt strictly enforces a 21+ age policy. Only persons aged 21 or over may open an account and play on this platform.

We verify your identity to confirm your age at registration and before your first withdrawal. If a user registers with false age information, the account will be closed immediately and all related transactions will be considered void.

We never knowingly collect information from or provide services to minors.

15 Changes to This Policy

tkabt reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will:

• Publish the updated policy on this page.
• Notify registered users by email.
• Display a notification when logging in to the platform.

Continued use of the platform after changes have been made will be considered acceptance of the new policy. You have the right to close your account if you do not agree with the changes.

16 Dispute Resolution

If you have any complaints or concerns about this Privacy Policy or tkabt's data protection practices, please contact our support team first. We will endeavour to resolve any issue in a friendly manner.

Our support team is available 24 hours a day, 7 days a week to assist you in both Bengali and English.